Repair, Warranty & Data-Handling Policy

Last updated: 16 August 2026

Operated by Jatinder Mahajan, trading as JR Consulting Co.

Labour and parts warranty

We do not promise a fixed website-wide repair warranty period. The written job card or invoice for each engagement will specify any applicable labour and parts warranty, including exclusions such as physical damage, liquid damage, third-party interference or unrelated faults. Replacement parts follow supplier terms where applicable.

Customer data

• Customers should back up important files before leaving a device whenever possible.
• We access data only when necessary for requested diagnosis, backup or migration.
• We do not browse personal content for unrelated purposes.
• Storage media that fails during recovery may be unrecoverable; we will inform you before destructive steps.

Contact: support@hookstep.in · +91 97819 48706